About ACR
All Choice Rentals Ltd. (ACR) is an award-winning full-service equipment rental company with (9) convenient locations. ACR was formed in 2009 when the CAT Rental store in Drayton Valley was purchased by an investors group made up of current ACR employees and several local business owners. That group had one vision for ACR, to become an industry leader in equipment rentals by offering an unmatched customer service with reliable equipment, and that vision is being realized more and more each day. ACR started off as a small rental store offering a limited range of equipment, but with hard work and determination, it has grown its fleet of equipment and is now considered one of the premier rental stores in western Canada.
We are always working to find new ways to help our customers and we pride ourselves on communicating with them to ensure all of their needs are taken care of in a timely and cost-effective manner. As ACR moves forward and continues to grow , we pledge to always hold customer service above all else, because our customers are the key to helping us realize our final goal, which is to offer a complete rental solution to every aspect of the construction and oilfield industry and be the first choice for equipment rental in western Canada.
Mission Statement
All Choice Rentals strives to be a solution-based business helping our clients efficiently solve problems through the use of our highly trained staff and diverse rental fleet.
Peace of Mind Rental Guarantee
In an effort to become an industry leader in customer service, All Choice Rentals Ltd. is committed to providing each and every customer a “peace of mind rental guarantee”. This guarantee is intended to ensure our customers have the best possible experience when renting ACR equipment and offers them the satisfaction of knowing that ACR has a procedure in place that will help them stay on schedule and on budget. Our customers need to know that we have their best interest in mind and have a guarantee to back it up.
Our guarantee states that:
- All equipment will be in operating condition at the time of leaving ACR property.
- ACR will deliver the requested equipment within 60 minutes of the quoted delivery time.
- ACR will repair or replace any inoperable equipment within 24 hours from when the failure occurred.
- Should a rental item be unavailable, ACR will provide alternative solutions for our customers.
- If any of these 4 assurances are violated, we will offer the days rent free of charge to our customer and cover any transportation costs that were associated with the rental.